Warranty
1. Return Policy: We offer a 100% satisfaction guarantee to our customers. If for any reason you are not satisfied with our virtual products, you have the right to return the product within 14 days of the purchase date.1.1 Return Process: You can submit your return request to our customer service. Once your return is approved, your payment will be refunded in the original form of payment used for the purchase. Please note that it may take 3-5 business days for the return process to be completed.
1.2 Return Conditions: Returned products must be unused, undamaged, and in their original packaging. Otherwise, the return process may not be accepted, or relevant charges may apply.
2. Product Exchange: We do not offer product exchange services for virtual products. However, you can use your return right to return the product and place a new order for the desired product.
3. Warranty Coverage: Our virtual products do not come with a specific warranty period. However, if you experience any quality or performance issues with our products, please contact our customer service.
4. Contact Information: For return or warranty inquiries, you can reach our customer service at support@hoxcorp.net or +905350453123.
This warranty policy is applicable to our virtual products and is designed to ensure the trust and satisfaction of our customers. If you have any questions or concerns, please feel free to contact us.